Client setup and subscription import.
Start by creating an account, then work through your plan, subscription, and client setup. Skip any steps you’ve already completed, and test access after connecting.
Create an account and save your login details
Open the VPNShunshun user panel to get started. No email address is required: create an account with a username and password. Enter both on the account creation page and follow the prompts. If your username is unavailable, try another one that’s easy for you to recognize. This is your service account, not a client configuration name. Use these login details to manage your plan, get your subscription, and submit support tickets.
Use a unique password and store it in a trusted password manager. Since your account doesn’t use an email address, don’t assume you can recover it by email. Before signing out, make sure your username and password are saved securely. Don’t store your password or subscription link in public notes or share them with someone else to keep for you. If you need help with your settings, share screenshots with sensitive details hidden.
Once you’re in the panel, check that your account overview loads before choosing a plan. If you already have an account, sign in from the panel—there’s no need to create another one for a different device. You can use the same account on other devices to get import instructions for each platform.
Choose a plan and check your order status
Once your account is ready, open the plans section in the panel. Decide whether you need a monthly plan or a data package that lasts until it’s used up, then compare the available options. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date. This is not necessarily the first day of the calendar month; check your account overview for the exact date.
Data packages cost ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. They don’t expire and remain available until used up. Packages work differently from monthly plans, so consider how regularly you’ll use the service and how much data suits your needs. Browsing, downloading files, and streaming video use different amounts of data. If you’re new, choose based on your actual needs rather than the number of devices you use at once.
On the order confirmation page, check the plan name, price, and billing method. Then pay using the Alipay, WeChat Pay, or USDT option shown in the panel. When you return from the payment page, check your order and plan status again; the panel shows the current status. If payment has gone through but your plan hasn’t updated, check the original order first rather than creating new orders to refresh the status.
If you upgrade partway through a plan, the price difference is converted into remaining days. Read the confirmation details in the panel before proceeding. We offer a 14-day no-questions-asked refund; see our Terms of Service for details. Not sure how monthly plans differ from data packages? See plan prices and details, then return to the panel when you’re ready.
Get your subscription and import it into a client
Once your plan is active, open the account overview in your user panel and find the subscription or import section. Your subscription gives the client access to server configurations; it isn’t an installer or a list of servers to copy one by one in your browser. Use the one-click import option for your client if available. If prompted to open an app, check its name before allowing the handoff.
If your device doesn’t offer a suitable one-click import option, or your browser can’t open the client, copy the subscription link instead. Install and open the client, then paste the link into “Import from URL” or a similar option. Don’t paste it into the password field or use the user panel URL as the subscription address. After a successful import, you should see selectable servers or a configuration group—not just a line of text.
Your subscription link contains account credentials, so protect it like a password. Don’t submit it to public link-conversion websites or include it in an unredacted support screenshot. If import fails, return to the panel and copy the full link again. Remove any extra spaces and avoid using text that may have been cut off by a messaging app. Check for another import format for your client only if you see a format compatibility error.
To use the service on another device, sign in to the panel on that device and get your subscription there. This avoids sending sensitive links between devices. Importing a subscription doesn’t connect you automatically: you still need to install a compatible client, select a configuration, and turn on the connection.
Import on your platform and check that servers load
In the download section of your user panel, select your operating system. You need a network client that supports the subscription format provided by the panel, not just any browser extension. Our client is available to download after signing in on all platforms except iOS. You’ll still need to sign in to get your subscription. The panel determines access to the iOS option. If possible, install the client and import your subscription on the same device. The platform-specific instructions below point out where to find the relevant options.
Windows: Import from the configuration section
Select the Windows client in the panel, follow the installer, and open the app. On first launch, look for “Configuration,” “Subscription,” or a similar management section. If the panel supports one-click import, leave the client open and switch back to your browser to select the import option. Allow the app to open when prompted, then return to the client and check that the subscription has been added.
To import manually, open the configuration manager and choose Add or Import from URL. Paste the full subscription link copied from your account overview, save it, and wait for the configuration to load. When the server list appears, select the configuration you just imported, then choose a server on the connection page. Follow the client’s prompts if you need to enable the system proxy. Don’t run multiple proxy tools at once while testing, or it may be difficult to tell which one is handling your traffic. You can adjust convenience settings such as launch at startup after your first connection test.
macOS: Import first, then check system permissions
Get the macOS client from the panel, install it as prompted, and launch it. If the panel offers multiple installers, choose the version that matches your device; don’t rely on the filename alone. In the client’s configuration or subscription manager, import by link, or use the one-click import option in your account overview. Confirm the configuration is selected, then open the server selection page.
The first time you connect, macOS may ask to add a network configuration or enable a related network component. Check that the prompt comes from the client you just installed, then follow the system instructions. If you denied permission, refreshing your subscription repeatedly usually won’t help; check the relevant authorization in System Settings. For more about network extension permissions and using Apple services, see Choosing a Mac VPN and understanding permissions. For now, focus on importing your subscription and connecting.
Android: Import your subscription and allow the connection request
Select the Android client in the panel and follow your device’s installation instructions. In the client, look for an Add option in the subscription or configuration list. Choose Import from URL, paste the full subscription link, and save it. If your browser can open the client, you can also use one-click import from the panel. Whichever method you use, check that the server list appears in the client before connecting.
The first time you connect, Android displays a system VPN connection request. Check which app is requesting access, allow it, then return to the client to check the connection status. If the connection often stops when you switch apps, check the client’s background and battery settings. You don’t need to change every permission at once. First test access while the client is open, then consult the Help Center if the connection stops in the background. This makes it easier to tell an import issue from a system management issue.
iOS: Get a compatible client through the panel
Select iOS in the user panel’s download section and follow the instructions available for your account to get a compatible client. The panel determines access to the iOS download option. If it shows a message about your plan, check that your account plan is active and follow the instructions. Don’t assume an app is compatible based on its name, and don’t use installers for other platforms on iOS.
Once the client is ready, return to your account overview and use the import option that matches it. To import manually, choose Import from URL in the client’s subscription manager or Add Configuration page, paste the subscription link, and save. The first time you connect, allow the VPN configuration when prompted by iOS and complete any required system confirmation. Then return to the client, select a server, and connect. Seeing a VPN configuration name in Settings alone doesn’t mean the subscription was imported successfully.
Next steps for Linux and other devices
Linux is also supported. Get the appropriate client from the panel’s download section. After installation, follow the same sequence: get your subscription, import the configuration, select a server, and connect. Permissions and system proxy settings vary by distribution; follow the panel instructions for details. For command-line use, router setup, or more advanced split tunneling rules, see the complete guide for beginners and advanced users. Avoid changing multiple network settings at once when you’re just getting started.
Connect to a server and test access
After importing, select your subscription configuration in the client, choose a server from the list, and connect. For your first test, use the panel’s recommendation or the client’s default settings rather than switching to advanced modes. Check the server name, connection toggle, and system permissions, then open a browser and test the site you need. Don’t rely on a single status icon in the client as your only check.
First, visit a website that normally works for you to make sure your basic connection is still available. Then try the international websites or tools you need. You can also use this site’s IP lookup page to check for a change in your exit IP. This only shows the route used for the lookup request; it doesn’t prove that every app uses the same route. Ultimately, check whether the websites and apps you use are accessible.
If basic websites work but a service you need doesn’t, first check that the client is connected, the right configuration is selected, and the subscription has updated successfully. Then try another server without changing other settings. AI tools and streaming services may also be affected by account region, the service’s own policies, or local cache. Not every message indicates a server issue, and one successful or failed load doesn’t tell you how it will perform over time.
If all websites are affected, disconnect the client and check whether your basic connection works again. Once it does, check your plan status, subscription import, and system permissions in that order. This helps pinpoint the issue without repeating setup, payment, and import steps. If you still need help, open a ticket in the user panel. Include your operating system, client, the option you used, and the exact error message. Hide your password and full subscription link.
After your connection is working, keep the configuration that works and update your subscription using the client’s usual option. For monthly plans, keep an eye on the data reset date and plan status; for data packages, check your remaining data. For connection issues, see the Help Center. To learn about split tunneling, routine maintenance, and advanced settings, continue to the complete user guide.