Terms of Service.

Service Content and Scope

VPNShunshun provides subscriptions to international routes and connection configuration access for Windows / macOS / iOS / Android / Linux. The service is intended for cross-border access in compliance with applicable laws. Accounts, content, and access eligibility for destination websites are managed by their operators and are not part of this service.

Coverage includes 90+ countries / 220+ routes. The user panel shows the routes currently available for selection. Routes may change due to maintenance or network conditions. Coverage does not guarantee access from every location or to any third-party service at all times, nor does it grant authorization to access third-party content.

Account and Subscription Rules

No email address is required; a username and password are sufficient to create an account. Keep login details and subscription information secure and do not share them publicly. If you notice unusual account activity, change your password and describe the issue through the ticket option in the user panel. Do not include your full password or subscription credentials when submitting a request.

There is no limit on the number of devices that can be online at the same time, for the account holder's own devices only; this does not permit account sharing. You may not resell, rent, or transfer an account or subscription without authorization, publish subscription information, or use it to provide commercial access to others.

Monthly subscription data resets each month on the activation date. When you upgrade mid-cycle, the price difference is prorated against the remaining days. Data bundles remain available until used and never expire. See the plans page for prices and data allowances. Check the billing method and order details before payment; you can view the record in the panel after payment is complete.

Compliant Use Requirements

You must comply with the laws and regulations of your location and those applicable to your use of the service, as well as the rules of platforms you access. Do not use the service for unlawful purposes, including fraud, violating others' privacy, distributing illegal content, infringing intellectual property, or accessing another person's systems without authorization.

Do not carry out network attacks or malicious scans, distribute malware, send unsolicited messages, or engage in other conduct that harms networks or the rights of others. When using automated tools, you must obtain any required authorization and comply with the target service's requirements. A subscription to this service does not grant any additional permission.

Service Availability and Scope of Liability

Actual connections depend on factors such as local networks, device settings, carrier routing, route congestion, and the status of destination platforms. The service does not guarantee fixed speeds or latency, or uninterrupted availability. It also does not guarantee that third-party platforms will keep their regional identification, content catalogs, or account status unchanged.

Maintenance, upstream outages, or events beyond reasonable control may interrupt connections. If you encounter an issue, consult the Help Center or submit a ticket for assistance with troubleshooting. To the extent permitted by applicable law, the service is not liable for indirect losses caused by third-party failures or the user's own configuration. Nothing in these terms excludes liability required by law.

Refund Policy

You may request a full refund for any reason within 14 days of your first payment. No explanation for dissatisfaction is required. Sign in to the user panel and submit a refund request through the ticket portal, including the relevant order details so the payment and processing records can be checked.

Transaction information needed to process a refund is used only to verify the request. The time for funds to arrive may depend on the payment provider; no fixed arrival time is promised. Once a refund is completed, the corresponding paid benefits end. Requests outside the scope described above will be handled based on the order details and applicable law.

Account Termination and Changes to These Terms

If there is unlawful use, resale or sharing, malicious attacks, or another serious breach of these terms, the service may suspend the relevant access and, as appropriate, terminate the account. Users may raise an objection through a panel ticket. Fees following suspension or termination remain subject to these terms and applicable law.

These terms may be updated due to service changes or legal requirements. Updated versions will be posted on this page with the month of publication. Changes affecting important user rights will be announced on the site or through the user panel. Review any changes before continuing to use the service. If you have questions about these terms, request clarification through a ticket.